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zaful is an easy and secure platform for people to discover and shop for the products they love. With fast delivery, easy payment and return options, and 24-hour customer service, find everything you need at competitive prices. All our products are backed by our authenticity promise and zaful warranty. At zaful we have a dedicated product integrity team who have been trained by world-renowned brands to identify the difference between authentic and fraudulent products and ensure we only sell authentic products. This team works across all areas of the business to ensure our products, from fragrance to technology and beyond, can be bought with confidence.
We stock the world’s leading brands along with a diverse selection from our merchant partners to bring to you the best quality and range of products available. Our products are inspected and meet strict quality control standards before they are shipped to you. If you have any concerns about a product you have received, please contact our customer service team via chat or on 80038888 for UAE, 8001160210 for KSA, and 16358 for Egypt. We believe in fair, everyday pricing on authentic products you can trust and an exceptional shopping experience. Our friendly customer service team is available 24/7, every day of the year. Reach out to them anytime via chat or by calling 80038888 for UAE from 9:00 am to 11:00 pm, 8001160210 for KSA from 8:00 am to 10:00 pm, and 16358 for Egypt From 9:00 am to 6:00 pm. We offer same or next day delivery, on your terms. We will always show you the best delivery options based on your product choice and delivery address.
The following products are offered by Zaful:
- CASUAL SHOP
- GRAPHIC TEES
- SS22 COLLECTION
- SHOES & ACCS
HOW TO APPLY COUPON CODE ON ZAFUL BY Onlineofferzone:
- Have a look at all the latest ZAFUL Discount Codes, Offers, coupon codes, and deals on Onlineofferzone.
- Select the ZAFUL Coupon or Deal that you want to use.
- Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
- Create an account or sign in to your ZAFUL account.
- Apply the Discount Code in the Discount code box and avail of the extra Discount.
- Add the address details and contact details and go ahead with the payment options.
- Select the payment options and Book your tickets easily.
- Credit card
- Debit card
- Master card
- Net banking
- Google pay
- Phone pay
- American Express
ORDER TRACKING STATUS:
- Once we are ready to ship your order, we will send you an email with the delivery information. If you want to check your order information, you can log into your Zaful account to track in 'My Orders', or you can check by clicking the tracking link in your shipping confirmation email.
RETURN, REFUND, AND CANCELLATION POLICY:
- Returns can be made within 30 days from the date you've received all your items. Please contact us immediately. No returns are made after 30 days from the date you've received your items.
- All item(s) must be unworn and in the original condition with the original packaging and all tags attached. Any item(s) that appear to have been worn, washed, or altered in any way will not qualify for a refund. The original shipping cost (if any) is non-refundable, in most cases.
- The following items cannot be returned or exchanged, including lingerie, swimwear, beauty items, Lucky Bags, masks, protective equipment, items with non-returnable marks, and free gifts, please contact our support Center first for the above items if they have issues.
- Shipping is free on your 1st return for any order. Starting from the second return, the return shipping fee will be at your own cost. Please contact our Support Center for the returns.
- To return a package, please contact our Customer Service for a return address. Please do not send your return to the sender's address on your package.
- Please make sure you don't include items not from ZAFUL by accident in your return package. We will not be responsible for sending back those items to you.
- PayPal account refunds: Up to 48 hours
- Credit card refunds: Between 7-14 business days
- Wallet refunds: Up to 24 hours
- For some debit and credit card refunds to the original payment account cannot be made. In such cases, we will request customers to provide us with a PayPal account in their name to complete refunds. Thank you for your understanding.
- Unpaid orders
- If you haven't paid your order and wish to cancel, go to your account>>"My Orders".
- Please click this button ”Cancel” to cancel your order
- If you have paid:
- Please contact us as soon as possible.
- Please note that orders that are “dispatched“ or “shipped out” cannot be canceled.
CONTACT AND INFORMATION:
Address: 19:00 EST
US & CANADA CUSTOMERS ONLY:
(Service in English Only)