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• The order can be canceled before delivery if the product has not been dispatched. • Orders cannot be canceled once they have reached "Processing" status. • If this is a prepaid (purchase amount paid in advance) order, then the customer is entitled to receive a full refund in compliance with the policy.To Cancel Your Order ● Visit their website https://store.oppo.com/in/ ● Log into your Oppo Account ● Go to My Orders ● Click on the product Order ID ● Post page refresh, scroll down to see the Cancel option ● Click on Cancel ● Confirm the cancellation via clicking “Yes”. Once your cancellation request is generated, the team will ensure that the cancellation is processed at the earliest. Refund: All the Prepaid order amounts are refunded to the same payment mode/ account/ system which was used to process the transaction. For all the COD orders, please drop an email to their customer team or reach out to their 24/7 helpline number.